Sales

 

Empower your admissions staff to effectively manage their customer sales meetings using a proven method that will increase their effectiveness while creating clear and compelling reasons in the minds of your customer’s family as to why your facility is the best place for their loved one.

 

Lead Referral

 

Enable your admissions staff to take a leadership role in effectively working with their Lead Referrers to improve both the quality and quantity of referrals received for the mutual benefit of both parties.

Sales Management

 

Provide managers with a holistic framework for efficiently and effectively leading and managing a successful admissions sales team to achieve their targets.

 

 

Performance Management

 

Provide managers the practical skills needed to improve the performance of their staff, by leading, managing and communicating appropriately with their staff on their effectiveness and efficiency; they will improve job satisfaction, morale and results.

 

 

Sales Coaching

 

Support your Admissions staffs who have attended the RCG Training workshops to successfully put what they have learnt into practice to become more effective, so you get a positive return on your training investment.

 

 

Receptionists

 

Empower your receptionist(s) to create a great first impression through meaningful, effective and relatable experiences that become clear points of difference in the mind of your customers and their families on every telephone and face to face interaction.

 

Operational Effectiveness

 

Provides your managers with the practical skills they need to improve the effectiveness and efficiency of the business’ processes. By doing the right things and doing them right, they will improve productivity, morale and the bottom line.